Quality policy - KTG guidelines

• Our primary goal is to ensure trouble-free operation and the satisfaction of our customers.
• We are actively involved in securing and expanding the leading position of Heidelberg University Hospital.
• We continuously improve the quality and efficiency of our services.
• KTG's position as a modern service organisation is secured and expanded by the expertise, personal responsibility, creativity and motivation of all employees.
• We work together with all internal and external partners in an objective, open and goal-orientated manner.