Content Overview

This course explores advanced topics in leadership as it pertains to change management in dynamic health care environments found in low- and middle-income countries. It introduces participants to concepts of leadership and change management, including principles of emotional intelligence and conflict management. Participants learn about culture sensitive issues of leadership and decision-making, the role of leadership in the context of corruption and health policy. The course aims to equip future organisational leaders with the skills necessary to assess, plan, and imple-ment organisational change in complex and uncertain conditions within the context of global health.

Course Topics

• Importance of Leadership and Management in Health Sector
• Leadership and Management – Conceptual and Operational Similarities and Differences
• Leadership and Management Styles
• Leadership and Change Management Competencies
• Conflict Management
• Negotiation
• Leading and managing teams to higher performance
• Communication
• Self-mastery including emotional intelligence
• Cultural awareness
• Global Leadership in Health
• Policy Making and Direction and standard Setting
• Research
• Transparency and Governance
• Improving Organisational and Systems Performance through Change
• Fundamental Concepts of Organisation
• Driver of and Resistance to change
• Thinking beyond Organisational Borders to Systems Thinking
• The Phenomenon of Change
• Strategies for Introducing Change
• 8 Steps of Kotter
• Bridging Leadership in Change Process
• Re-entry plan for introducing change

Learning Objectives

The overall objective of this module is to explore advanced topics in leadership as it pertains to change management in dynamic health care environments found in low and middle income countries.

Specifically, upon completion of this course, participants will be able to:

• Comprehend the leadership and management demands of complex health system
• Critically reflect on their personal values and vision and learn how these impact on their role as leaders
• Identify their own leadership style and understand how this can contribute to the development of their staff and to the achievement of organisational goals
• Understand the phenomenon of change, its internal and external drivers and learn strategies to deal with resistance and hindrances
• Appreciate the role of global health organisations in policy making, direction setting and standard setting
• Acquire competencies necessary to work effectively in complex situations such as negotiation, conflict management, networking and collaboration and cooperation, intercultural and interdisciplinary competencies
• Develop skills to transform health project groups into high performance teams
• Formulate an action plan within the cultural, political and socio-economic contexts of their organisations to alleviate health inequity in the community